Why Choose Us?
Staffsmart is dedicated to providing our clients, patients and children with the best standards of service on the Australian market through professional staffing and a genuine commitment to performance. We achieve this through the following strategies:
1) Responsiveness – With an excellent placement history, we deliver responsive coverage with a developed network of staff across our service areas who are closely located to client sites. By assigning pools of qualified locals to each facility, we are able to maximize responsiveness through shorter travel times, allowing us to have staff to you within minutes of request.
2) Flexibility – We only hire focused and driven staff with the proven history of reliability in a flexible environment. We offer maximum flexibility to meet the needs of a variable demand.
3) High Performing Staff – Our intensive applicant screening processes and integrity has led us to develop an exceptional reputation within our industry, providing qualified, trained and high performing care staff for a range of duties. We have a high retention of staff through above award remuneration, professional development and attractive working conditions, ensuring continuity of staff to your centre. Thus your children, patients and residents are familiar with our carers and we are familiar with your procedures for a smooth transition
4) Personalised Service – To provide our clients with personalized service, Staffsmart has designed our operational structure so that our management staff liaise directly with clients and are involved in day to day call centre functions. This has been developed specifically so that clients receive the best service and not an automated staffing system.
5) Infection Control Standards – One of our key differentiators is that we are meticulous about infection control, screening and training our staff regularly. We quarantine exposed staff to the same facility to prevent the spread of pathogens, protecting our patients and our client facilities.
6) 24 Hour Coverage - We provide childcare, aged care and nursing staff any time of the day or night through our 24 hour call centre. Our phones are answered 24/7 by our professional, hands on management staff who will follow through all requests at all times.
7) Assured sustainability – Accredited staff, impeccable accounting and administration systems and overall industry knowledge and experience awards you the confidence of a smooth business association with assured sustainability and smooth transitions.